SendPulse - Notice history

All systems operational

Main Website - Operational

100% - uptime
Jul 2026 · 99.88%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

Member Area - Operational

99% - uptime
Jul 2026 · 97.56%Aug · 99.96%Sep · 99.97%

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Jul 2026
Aug 2026
Sep 2026

REST API - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

Authorisation Service - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 99.98%

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Jul 2026
Aug 2026
Sep 2026

Email Service - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

Transactional Emails - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

Web Push - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

Landing Pages - Operational

100% - uptime
Jul 2026 · 99.61%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

CRM - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

Pop-Ups - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

Courses - Operational

100% - uptime
Jul 2026 · 99.61%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

Notice history

Sep 2026

Authorisation Service is down
  • Resolved
    UTC
    Resolved

    This incident has been resolved. The Member Area and the Authorisation Service are operating normally again, and you can sign in and work with your account as usual. We apologize for any inconvenience this may have caused.

  • Investigating
    UTC
    Investigating
    Authorisation Service is down at the moment. This incident was automatically created by Instatus monitoring.
Member Area is back up
  • Resolved
    UTC
    Resolved
    Member Area is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Member Area is down at the moment. This incident was automatically created by Instatus monitoring.
Increased message delivery errors on Facebook Messenger
  • Resolved
    UTC
    Resolved

    Investigation confirmed this affected a small subset of Facebook Messenger bots where the page's messaging permission had lapsed. No system-wide issue — reconnecting the Facebook account restores messaging.

  • Investigating
    UTC
    Investigating

    We are investigating increased delivery errors affecting Facebook Messenger for some users; early signs point to an issue on Meta's side and we will post updates as we learn more.

Aug 2026

Delays in chatbot message delivery
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are currently experiencing delays in sending and delivering messages in Facebook, WhatsApp, and Telegram chatbots. Our team is actively working on a fix. Thank you for your patience.

Issues with sending messages via chat
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Issues signing in to the Member Area
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We're currently experiencing temporary issues with signing in to the SendPulse Member Area. Our team has identified the issue and is working on a fix. We'll post an update as soon as we have more information.

Scheduled file manager downtime on August 1, 7:00 p.m. UTC
  • Completed
    August 01, 2026 at 7:43 PMUTC
    Completed
    August 01, 2026 at 7:43 PMUTC
    Maintenance has completed successfully.
  • In progress
    August 01, 2026 at 7:00 PMUTC
    In progress
    August 01, 2026 at 7:00 PMUTC
    Maintenance is now in progress
  • Planned
    July 30, 2026 at 8:36 AMUTC
    Planned
    July 30, 2026 at 8:36 AMUTC

    This Saturday we'll be running our routine file manager maintenance. This will take no longer than one hour. During this time, you may be temporarily unable to upload, access, or manage files. We apologize for any inconvenience and appreciate your understanding.

Jul 2026

Temporary disruptions to websites and course student portals
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Due to technical issues on the servers of our infrastructure provider, Amazon Web Services (AWS), we are currently experiencing temporary disruptions affecting websites built on the SendPulse platform and student portals for SendPulse online courses. The main SendPulse dashboard and all other services are operating normally.

    Our technical team is actively working with AWS specialists to resolve this issue and restore stable operations as quickly as possible. We will provide an update as soon as new information becomes available.

Main Website is back up
  • Resolved
    UTC
    Resolved
    Main Website is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Main Website is down at the moment. This incident was automatically created by Instatus monitoring.
Main Website is back up
  • Resolved
    UTC
    Resolved
    Main Website is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Main Website is down at the moment. This incident was automatically created by Instatus monitoring.
Issue with chatbots
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Issue with messenger chatbots service
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We're currently experiencing technical issues with our chatbot service. Our team has identified the issue and is working on a fix. We'll post an update as soon as it's resolved. All other services are operating normally.

Jul 2026 to Sep 2026

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