SendPulse Status - Incident history https://status.sendpulse.com SendPulse Tue, 28 Jul 2026 08:19:21 +0000 Temporary disruptions to websites and course student portals Type: Incident Duration: 2 hours and 51 minutes Affected Components: Courses, Landing Pages Jul 28, 08:19:21 GMT+0 - Monitoring - Due to technical issues on the servers of our infrastructure provider, Amazon Web Services (AWS), we are currently experiencing temporary disruptions affecting websites built on the SendPulse platform and student portals for SendPulse online courses. The main SendPulse dashboard and all other services are operating normally. Our technical team is actively working with AWS specialists to resolve this issue and restore stable operations as quickly as possible. We will provide an update as soon as new information becomes available. Jul 28, 11:10:41 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 51 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 28</var>, <var data-var='time'>08:19:21</var> GMT+0</small><br><strong>Monitoring</strong> - Due to technical issues on the servers of our infrastructure provider, Amazon Web Services (AWS), we are currently experiencing temporary disruptions affecting websites built on the SendPulse platform and student portals for SendPulse online courses. The main SendPulse dashboard and all other services are operating normally. Our technical team is actively working with AWS specialists to resolve this issue and restore stable operations as quickly as possible. We will provide an update as soon as new information becomes available..</p> <p><small>Jul <var data-var='date'> 28</var>, <var data-var='time'>11:10:41</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 28 Jul 2026 08:19:21 +0000 https://status.sendpulse.com/incident/cms4dx5gx06rt0rlrutl6gw3w https://status.sendpulse.com/incident/cms4dx5gx06rt0rlrutl6gw3w Main Website is back up Type: Incident Affected Components: Main Website Jul 15, 21:34:51 GMT+0 - Investigating - Main Website is down at the moment. This incident was automatically created by Instatus monitoring. Jul 15, 21:54:57 GMT+0 - Resolved - Main Website is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>21:34:51</var> GMT+0</small><br><strong>Investigating</strong> - Main Website is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>21:54:57</var> GMT+0</small><br><strong>Resolved</strong> - Main Website is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Wed, 15 Jul 2026 21:34:51 +0000 https://status.sendpulse.com/incident/cmrmlm37q0025uzq66msjwq1n https://status.sendpulse.com/incident/cmrmlm37q0025uzq66msjwq1n Main Website is back up Type: Incident Affected Components: Main Website Jul 15, 21:14:12 GMT+0 - Resolved - Main Website is back up. This incident was automatically resolved by Instatus monitoring. Jul 15, 20:54:31 GMT+0 - Investigating - Main Website is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>21:14:12</var> GMT+0</small><br><strong>Resolved</strong> - Main Website is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>20:54:31</var> GMT+0</small><br><strong>Investigating</strong> - Main Website is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Wed, 15 Jul 2026 20:54:30 +0000 https://status.sendpulse.com/incident/cmrmk67fe008x0kqvkhlt3kzi https://status.sendpulse.com/incident/cmrmk67fe008x0kqvkhlt3kzi Issue with chatbots Type: Incident Duration: 1 minute Affected Components: Chatbots Jul 14, 11:14:06 GMT+0 - Resolved - This incident has been resolved. Jul 14, 11:12:56 GMT+0 - Investigating - We are currently investigating this incident. Jul 14, 11:13:26 GMT+0 - Identified - We are continuing to work on a fix for this incident. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>11:14:06</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>11:12:56</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>11:13:26</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> ]]> Tue, 14 Jul 2026 11:12:56 +0000 https://status.sendpulse.com/incident/cmrkjyg4w0d2x1apnkis9sg97 https://status.sendpulse.com/incident/cmrkjyg4w0d2x1apnkis9sg97 Issue with messenger chatbots service Type: Incident Duration: 18 hours and 8 minutes Affected Components: Chatbots, Member Area Jul 13, 13:46:46 GMT+0 - Identified - We're currently experiencing technical issues with our chatbot service. Our team has identified the issue and is working on a fix. We'll post an update as soon as it's resolved. All other services are operating normally. Jul 14, 07:54:29 GMT+0 - Resolved - This incident has been resolved. Jul 13, 14:13:43 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 18 hours and 8 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>13:46:46</var> GMT+0</small><br><strong>Identified</strong> - We're currently experiencing technical issues with our chatbot service. Our team has identified the issue and is working on a fix. We'll post an update as soon as it's resolved. All other services are operating normally..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>07:54:29</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>14:13:43</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Mon, 13 Jul 2026 13:46:46 +0000 https://status.sendpulse.com/incident/cmrja0fi50bdh1as23v3ygpac https://status.sendpulse.com/incident/cmrja0fi50bdh1as23v3ygpac Main Website is back up Type: Incident Affected Components: Main Website Jul 10, 11:09:00 GMT+0 - Resolved - Main Website is back up. This incident was automatically resolved by Instatus monitoring. Jul 10, 10:59:15 GMT+0 - Investigating - Main Website is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jul <var data-var='date'> 10</var>, <var data-var='time'>11:09:00</var> GMT+0</small><br><strong>Resolved</strong> - Main Website is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Jul <var data-var='date'> 10</var>, <var data-var='time'>10:59:15</var> GMT+0</small><br><strong>Investigating</strong> - Main Website is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Fri, 10 Jul 2026 10:59:14 +0000 https://status.sendpulse.com/incident/cmretpf8m00j20koa2djbn163 https://status.sendpulse.com/incident/cmretpf8m00j20koa2djbn163 Main Website is back up Type: Incident Affected Components: Main Website Jun 27, 19:26:17 GMT+0 - Investigating - Main Website is down at the moment. This incident was automatically created by Instatus monitoring. Jun 27, 19:35:59 GMT+0 - Resolved - Main Website is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 27</var>, <var data-var='time'>19:26:17</var> GMT+0</small><br><strong>Investigating</strong> - Main Website is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 27</var>, <var data-var='time'>19:35:59</var> GMT+0</small><br><strong>Resolved</strong> - Main Website is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Sat, 27 Jun 2026 19:26:17 +0000 https://status.sendpulse.com/incident/cmqwr3ewp000s4lqf7r620x5b https://status.sendpulse.com/incident/cmqwr3ewp000s4lqf7r620x5b REST API is back up Type: Incident Affected Components: REST API Jun 27, 19:31:33 GMT+0 - Resolved - REST API is back up. This incident was automatically resolved by Instatus monitoring. Jun 27, 19:21:43 GMT+0 - Investigating - REST API is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 27</var>, <var data-var='time'>19:31:33</var> GMT+0</small><br><strong>Resolved</strong> - REST API is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 27</var>, <var data-var='time'>19:21:43</var> GMT+0</small><br><strong>Investigating</strong> - REST API is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Sat, 27 Jun 2026 19:21:43 +0000 https://status.sendpulse.com/incident/cmqwqxjn70014rimkbmuuapev https://status.sendpulse.com/incident/cmqwqxjn70014rimkbmuuapev Authorisation Service is back up Type: Incident Affected Components: Authorisation Service Jun 27, 19:04:11 GMT+0 - Investigating - Authorisation Service is down at the moment. This incident was automatically created by Instatus monitoring. Jun 27, 19:14:00 GMT+0 - Resolved - Authorisation Service is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 27</var>, <var data-var='time'>19:04:11</var> GMT+0</small><br><strong>Investigating</strong> - Authorisation Service is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 27</var>, <var data-var='time'>19:14:00</var> GMT+0</small><br><strong>Resolved</strong> - Authorisation Service is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Sat, 27 Jun 2026 19:04:11 +0000 https://status.sendpulse.com/incident/cmqwqaznh000992s3t69ngu08 https://status.sendpulse.com/incident/cmqwqaznh000992s3t69ngu08 Main Website is back up Type: Incident Affected Components: Main Website Jun 27, 18:45:33 GMT+0 - Investigating - Main Website is down at the moment. This incident was automatically created by Instatus monitoring. Jun 27, 18:55:15 GMT+0 - Resolved - Main Website is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 27</var>, <var data-var='time'>18:45:33</var> GMT+0</small><br><strong>Investigating</strong> - Main Website is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 27</var>, <var data-var='time'>18:55:15</var> GMT+0</small><br><strong>Resolved</strong> - Main Website is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Sat, 27 Jun 2026 18:45:32 +0000 https://status.sendpulse.com/incident/cmqwpn0sx004d0klc9pvpfw9v https://status.sendpulse.com/incident/cmqwpn0sx004d0klc9pvpfw9v Main Website is back up Type: Incident Affected Components: Main Website Jun 25, 03:32:46 GMT+0 - Investigating - Main Website is down at the moment. This incident was automatically created by Instatus monitoring. Jun 25, 03:42:46 GMT+0 - Resolved - Main Website is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>03:32:46</var> GMT+0</small><br><strong>Investigating</strong> - Main Website is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>03:42:46</var> GMT+0</small><br><strong>Resolved</strong> - Main Website is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Thu, 25 Jun 2026 03:32:46 +0000 https://status.sendpulse.com/incident/cmqsy5h7l000fustdk99ldqq9 https://status.sendpulse.com/incident/cmqsy5h7l000fustdk99ldqq9 Main Website is back up Type: Incident Affected Components: Main Website Jun 19, 00:26:40 GMT+0 - Investigating - Main Website is down at the moment. This incident was automatically created by Instatus monitoring. Jun 19, 00:46:25 GMT+0 - Resolved - Main Website is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>00:26:40</var> GMT+0</small><br><strong>Investigating</strong> - Main Website is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>00:46:25</var> GMT+0</small><br><strong>Resolved</strong> - Main Website is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Fri, 19 Jun 2026 00:26:40 +0000 https://status.sendpulse.com/incident/cmqk6v1jy000ml6nvkcxicri0 https://status.sendpulse.com/incident/cmqk6v1jy000ml6nvkcxicri0 Main Website is back up Type: Incident Affected Components: Main Website Jun 18, 23:40:12 GMT+0 - Investigating - Main Website is down at the moment. This incident was automatically created by Instatus monitoring. Jun 19, 00:00:00 GMT+0 - Resolved - Main Website is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>23:40:12</var> GMT+0</small><br><strong>Investigating</strong> - Main Website is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Resolved</strong> - Main Website is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Thu, 18 Jun 2026 23:40:11 +0000 https://status.sendpulse.com/incident/cmqk579ra001i0klw8h6a4hrv https://status.sendpulse.com/incident/cmqk579ra001i0klw8h6a4hrv REST API is back up Type: Incident Affected Components: REST API Jun 9, 05:50:25 GMT+0 - Investigating - REST API is down at the moment. This incident was automatically created by Instatus monitoring. Jun 9, 06:00:04 GMT+0 - Resolved - REST API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>05:50:25</var> GMT+0</small><br><strong>Investigating</strong> - REST API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>06:00:04</var> GMT+0</small><br><strong>Resolved</strong> - REST API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 9 Jun 2026 05:50:24 +0000 https://status.sendpulse.com/incident/cmq680ua300kfpj15uei991wu https://status.sendpulse.com/incident/cmq680ua300kfpj15uei991wu Authorisation Service is back up Type: Incident Affected Components: Authorisation Service Jun 9, 05:47:58 GMT+0 - Investigating - Authorisation Service is down at the moment. This incident was automatically created by Instatus monitoring. Jun 9, 05:57:44 GMT+0 - Resolved - Authorisation Service is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>05:47:58</var> GMT+0</small><br><strong>Investigating</strong> - Authorisation Service is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>05:57:44</var> GMT+0</small><br><strong>Resolved</strong> - Authorisation Service is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 9 Jun 2026 05:47:58 +0000 https://status.sendpulse.com/incident/cmq67xq5300jbo615wpzkbqgq https://status.sendpulse.com/incident/cmq67xq5300jbo615wpzkbqgq Main Website is back up Type: Incident Affected Components: Main Website Jun 9, 05:47:47 GMT+0 - Investigating - Main Website is down at the moment. This incident was automatically created by Instatus monitoring. Jun 9, 05:57:33 GMT+0 - Resolved - Main Website is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>05:47:47</var> GMT+0</small><br><strong>Investigating</strong> - Main Website is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>05:57:33</var> GMT+0</small><br><strong>Resolved</strong> - Main Website is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 9 Jun 2026 05:47:47 +0000 https://status.sendpulse.com/incident/cmq67xhm700appu15k76es8cy https://status.sendpulse.com/incident/cmq67xhm700appu15k76es8cy Authorisation Service is back up Type: Incident Affected Components: Authorisation Service Jun 9, 05:27:31 GMT+0 - Investigating - Authorisation Service is down at the moment. This incident was automatically created by Instatus monitoring. Jun 9, 05:37:05 GMT+0 - Resolved - Authorisation Service is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>05:27:31</var> GMT+0</small><br><strong>Investigating</strong> - Authorisation Service is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>05:37:05</var> GMT+0</small><br><strong>Resolved</strong> - Authorisation Service is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 9 Jun 2026 05:27:30 +0000 https://status.sendpulse.com/incident/cmq677ef100lto31556924h0f https://status.sendpulse.com/incident/cmq677ef100lto31556924h0f Main Website is back up Type: Incident Affected Components: Main Website Jun 9, 05:27:18 GMT+0 - Investigating - Main Website is down at the moment. This incident was automatically created by Instatus monitoring. Jun 9, 05:36:56 GMT+0 - Resolved - Main Website is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>05:27:18</var> GMT+0</small><br><strong>Investigating</strong> - Main Website is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>05:36:56</var> GMT+0</small><br><strong>Resolved</strong> - Main Website is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 9 Jun 2026 05:27:17 +0000 https://status.sendpulse.com/incident/cmq6774js00l5ns15cdjtmxvv https://status.sendpulse.com/incident/cmq6774js00l5ns15cdjtmxvv Main Website is back up Type: Incident Affected Components: Main Website Jun 4, 12:04:28 GMT+0 - Investigating - Main Website is down at the moment. This incident was automatically created by Instatus monitoring. Jun 4, 12:14:35 GMT+0 - Resolved - Main Website is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>12:04:28</var> GMT+0</small><br><strong>Investigating</strong> - Main Website is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>12:14:35</var> GMT+0</small><br><strong>Resolved</strong> - Main Website is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Thu, 4 Jun 2026 12:04:28 +0000 https://status.sendpulse.com/incident/cmpzg6mve00cet015clpwfu8h https://status.sendpulse.com/incident/cmpzg6mve00cet015clpwfu8h API server maintenance Type: Maintenance Duration: 2 hours Apr 20, 19:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 20, 19:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Apr 20, 21:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

<p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>19:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 20 Apr 2024 19:00:00 +0000 https://status.sendpulse.com/maintenance/clv530zyx3655b9oje15ajqy7 https://status.sendpulse.com/maintenance/clv530zyx3655b9oje15ajqy7