SendPulse - Delays in chatbot message delivery – Incident details

All systems operational

Delays in chatbot message delivery

Resolved
Degraded performance
Started 14 days agoLasted 4 minutes

Affected

Chatbots

Degraded performance from 9:39 AM to 9:44 AM

Telegram

Degraded performance from 9:39 AM to 9:44 AM

WhatsApp

Degraded performance from 9:39 AM to 9:44 AM

Instagram

Degraded performance from 9:39 AM to 9:44 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are currently experiencing delays in sending and delivering messages in Facebook, WhatsApp, and Telegram chatbots. Our team is actively working on a fix. Thank you for your patience.