SendPulse - Temporary disruptions to websites and course student portals – Incident details

All systems operational

Temporary disruptions to websites and course student portals

Resolved
Major outage
Started about 4 hours agoLasted about 3 hours

Affected

Core Services

Major outage from 8:19 AM to 11:10 AM

Landing Pages

Major outage from 8:19 AM to 11:10 AM

Courses

Major outage from 8:19 AM to 11:10 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Due to technical issues on the servers of our infrastructure provider, Amazon Web Services (AWS), we are currently experiencing temporary disruptions affecting websites built on the SendPulse platform and student portals for SendPulse online courses. The main SendPulse dashboard and all other services are operating normally.

    Our technical team is actively working with AWS specialists to resolve this issue and restore stable operations as quickly as possible. We will provide an update as soon as new information becomes available.