SendPulse - Notice history

All systems operational

Main Website - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Member Area - Operational

99.98% uptime
Aug 2026 · 99.96%Sep · 99.97%Oct · 100.0%

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REST API - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Authorisation Service - Operational

99.99% uptime
Aug 2026 · 100.0%Sep · 99.98%Oct · 100.0%

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Aug 2026
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Email Service - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Transactional Emails - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Web Push - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Landing Pages - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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CRM - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Pop-Ups - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Courses - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Oct 2026

Notice history

View current status

Oct 2026

Slow loading of Instagram bots and chats
ResolvedDegraded performance47 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

Sep 2026

Google Sheets authorization issues
ResolvedPartial outage10 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Reset of old-format API keys
Resolved
  • Resolved
    UTC
    Resolved

    Old-format API keys created before March 17, 2026, may have been compromised, so we're resetting all of them. We see no signs that anyone has used these keys, but we want to rule out any chance of a leak. Keys in the new format are encrypted and stored as hashes. Generate a new key in Account settings → API before 9:00 AM UTC on Wednesday, September 16.

    Everyone affected will also receive an email from us and a notification in their SendPulse account. We apologize for the inconvenience.

Authorisation Service is down
ResolvedMajor outage8 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved. The Member Area and the Authorisation Service are operating normally again, and you can sign in and work with your account as usual. We apologize for any inconvenience this may have caused.

  • Investigating
    UTC
    Investigating
    Authorisation Service is down at the moment. This incident was automatically created by Instatus monitoring.
Member Area is back up
ResolvedMajor outage9 minutes
  • Resolved
    UTC
    Resolved
    Member Area is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Member Area is down at the moment. This incident was automatically created by Instatus monitoring.
Increased message delivery errors on Facebook Messenger
ResolvedDegraded performance9 hours 55 minutes
  • Resolved
    UTC
    Resolved

    Investigation confirmed this affected a small subset of Facebook Messenger bots where the page's messaging permission had lapsed. No system-wide issue — reconnecting the Facebook account restores messaging.

  • Investigating
    UTC
    Investigating

    We are investigating increased delivery errors affecting Facebook Messenger for some users; early signs point to an issue on Meta's side and we will post updates as we learn more.

Aug 2026

Delays in chatbot message delivery
ResolvedDegraded performance4 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are currently experiencing delays in sending and delivering messages in Facebook, WhatsApp, and Telegram chatbots. Our team is actively working on a fix. Thank you for your patience.

Issues with sending messages via chat
ResolvedPartial outage8 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Issues signing in to the Member Area
ResolvedMajor outage15 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We're currently experiencing temporary issues with signing in to the SendPulse Member Area. Our team has identified the issue and is working on a fix. We'll post an update as soon as we have more information.

AUG1
Scheduled file manager downtime on August 1, 7:00 p.m. UTC
CompletedMaintenance43 minutes
  • Completed
    August 01, 2026 at 7:43 PMUTC
    Completed
    August 01, 2026 at 7:43 PMUTC
    Maintenance has completed successfully.
  • In progress
    August 01, 2026 at 7:00 PMUTC
    In progress
    August 01, 2026 at 7:00 PMUTC
    Maintenance is now in progress
  • Planned
    July 30, 2026 at 8:36 AMUTC
    Planned
    July 30, 2026 at 8:36 AMUTC

    This Saturday we'll be running our routine file manager maintenance. This will take no longer than one hour. During this time, you may be temporarily unable to upload, access, or manage files. We apologize for any inconvenience and appreciate your understanding.

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