SendPulse - Delays in chatbot message delivery – Incident details

All systems operational

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Delays in chatbot message delivery

ResolvedDegraded performance4 minutes

Affected

Chatbots

Degraded performance from 9:39 AM to 9:44 AM

Telegram

Degraded performance from 9:39 AM to 9:44 AM

WhatsApp

Degraded performance from 9:39 AM to 9:44 AM

Instagram

Degraded performance from 9:39 AM to 9:44 AM

  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We are currently experiencing delays in sending and delivering messages in Facebook, WhatsApp, and Telegram chatbots. Our team is actively working on a fix. Thank you for your patience.