SendPulse - Issue with messenger chatbots service – Incident details

All systems operational

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Issue with messenger chatbots service

ResolvedDegraded performance18 hours 7 minutes

Affected

Member Area

Major outage from 1:46 PM to 7:54 AM

Chatbots

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    We're currently experiencing technical issues with our chatbot service. Our team has identified the issue and is working on a fix. We'll post an update as soon as it's resolved. All other services are operating normally.